WE SPECIALISE IN THE TRANSPORTATION
Delivery Insurance Policy
At CargoSingaporer , your peace of mind is our priority. We understand the importance of your packages, and we take every measure to ensure they arrive safely and on time. To further protect your shipments, we have an Insurance Policy in place that covers your package in the unlikely event of damage or loss during transit.
Insurance coverage
What Our Insurance Covers
If your package arrives broken, torn, or otherwise damaged due to handling during delivery.
If your package goes missing at any of our stations or after being picked up from any pickup point.
WHY CHOOSE US?
How It Works
- Report Immediately – Notify our customer support within 24 hours of receiving your package (or expected delivery time for lost items).
- Provide Proof – Submit your tracking number, receipt, and photos/videos of the damaged package (if applicable).
- Claim Processing – Our claims team will review your report and process compensation or arrange a replacement within 5 business days.
- Insurance coverage applies only while the package is in our possession during transit.
- Certain items may be excluded from insurance (e.g., perishable goods, fragile items without proper packaging, prohibited items).
- Compensation value is based on the declared value of your shipment at the time of booking.